Most consumers are unaware of the difference between an insurance agent and an insurance broker and why a broker is a better choice.
In a nutshell, insurance brokers must achieve a higher level of training, education and testing that allows them to provide better advice to you. We serve you, not the insurance companies, and our success depends on your satisfaction. But there’s more!
Here’s our list of Top 12 reasons to choose a broker when buying your next car insurance, life insurance or home insurance policy:
Why an insurance Broker?
- Broker is more aware of all insurance products, issues, and options and they’re not trying to sell one product
Brokers are aware of all products available on the market and we sell solutions. Although we may have favourite products that are proven ones from reputable, reliable insurance underwriters, we’re open to all products best suited to you, our client.
- Broker works for the customer, not insurance companies
We work for you, and we’re not paid by the insurance companies. You are our client whom we intend to serve you continuously by helping you get the insurance coverage you need, the information you need, at the best price.
- Better professional training – more reliable advice than agents who can only offer general advice
Insurance company agents cannot offer the in-depth information and advice we will. They have limited insurance industry training designed to help them sell that company’s policies.
- One point of contact – we handle customer’s claims and questions
Our clients value having us to inform them and handle issues they may have about insurance and their specific situation and needs. Each client is unique and we enjoy helping them find the solutions, which can range from completing life insurance documents accurately (so their claim isn’t denied) to finding car insurance for someone who has some at fault claims.
- Unbiased advice and advocacy
Our clients don’t want to be sold, they’re in need of unbiased advice on life, auto, home and other insurance coverage. They take comfort in knowing there is a specific person they can rely on when they need help. When something happens, they may not be in the mood to take control of insurance claim processing and long telephone or internet based claim delays. Sometimes it is better to have a real person in your corner.
- Ensure claims get handled properly
With some insurance companies can be tough on claimants and not be forthcoming with information on policy conditions later.
- No gaps or disconnect like there is with impersonal online insurance
Sometimes your policy doesn’t cover everything you need because it wasn’t designed to give you that coverage. The policies terms were designed to limit the insurance company’s exposure to claims. We make sure you don’t fall through the cracks of shady insurance policies.
- Saves customer time and effort of shopping around and comparing
If you’ve been busy getting quotes online from car insurance companies, life insurance companies or home insurance providers, you get big variations in costs and coverage, and extra policy features. That might take you many hours or a day. At the end of it, you’re not really sure which is best for you because companies know how to make it difficult to comparison shop. We find the best coverage so you can save your precious time.
- Broker informs customer about risk and the insurance company involved
Insurance companies and their agents aren’t about to tell you about policy issues and the weakness of providers. You have our insight, experience and industry knowledge on your side.
- Very important when insurance policy is complex and requires judgement
In some situations such as with insurance policies and commercial insurance programs, it is essential to have someone unbiased and helpful. Buying the wrong product or coverage can result in big problems later on.
- Transparency – we are a gateway to better insurance products and service
We ensure we communicate openly with you and you can ask for any information related to our commissions and operation. Agents and their companies may not be forthcoming. Our loyalty is to you.
- Our success depends on your satisfaction with your policy coverage, premiums and our service
Our clientele return to us and buy more products through us because we add value. They’re satisfied that by working with us they get the peace of mind and results they absolutely must have. For many people, in a world of expensive and irreplacable assets, knowing they are covered is vital. We want you to be happy.